Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services including medical, dental, and behavioral health through our 22 outpatient health centers. We deliver care with our strong "Hospitality" culture. Our organization has over 800 employees and serves more than 81,500 patients annually in the Pikes Peak and East Central regions of Colorado. Our service area covers 14 counties, from the front range to the Kansas border, with locations throughout Colorado Springs, Fountain, Flagler, Divide, Limon, and Strasburg. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).

Compensation (Pay): $16.00 to $23.20/hourly, based on experience.

Summary of Benefits:

• Medical, Dental, Vision, Life, STD, LTD
• 403(b) Retirement with Company Match
• Paid Time Off
• Tuition Assistance
• Perks Rewards
• Employee Assistance Program

https://www.peakvista.org/resources/benefits-summary

Job Summary: The Facilities Help Desk Coordinator is the central point of contact for the department for all incoming work requests, financial tracking, and record keeping. This position dispatches work orders to technicians and is responsible for scheduling the repair of facilities related equipment.This includes the maintenance and minor repairs of building systems.

Essential Duties and Responsibilities:

• Maintains documentation and record keeping of all records to include financial, AAAHC, HRSA, OSHA State, Federal, and other compliance records as needed.
• Dispatches services requests, tracks and manages work order tickets, and schedules vendors and Facilities personnel as needed.
• Works closely with Materials Managements and Finance departments in submitting purchase requests, tracking purchase orders, and processing unique invoices for payments.
• Works closely with contractors and vendors to ensure work gets scheduled and completed in a timely fashion.
• Provides a wide range of support to all departments throughout Peak Vista, such as special events coordination and set-ups.
• Processes inbound calls and emails in an efficient and effective manner.
• Requires strong computer skills in MS Office and various other applications.
• Promotes and demonstrates the mission, vision, and Core Values of Peak Vista.
• Develops and maintains good working relationships with all departments, the management team, medical staff, and leadership.
• Embraces cultural diversity amongst ourselves and our community.
• Responsible for the human, financial, and material resources as well as data and information entrusted to us.
• Strives to deliver the best outcomes and highest quality service.
• Demonstrates knowledge of and adherence to the Compliance Plan and conflict of interest requirements.
• Enhances the effectiveness; efficiency and productivity of the department by contributing to, and participating in, departmental performance improvement goals.
• Performs other duties as assigned.        

Supervision Exercised: None               

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Education: High school diploma or equivalent education.
Work Experience: Minimum of one year of experience in an administrative support role preferred.

Computer Skills: Basic – ability to access the intra/internet to manage timecard, review policies and procedures, and read company communications; use e-mail to communicate with co-workers, leadership, and other departments; enter and correct data, modify a workbook, format a worksheet, and use printing functions; create a simple presentation in PowerPoint, run it, and print it. 

Certificates and Licenses: 

• Valid Colorado driver’s license, a clean driving record, and insurable by Peak Vista insurance carrier.
• Applicants must be at least 21 years of age or older to be an eligible driver on behalf of Peak Vista.
• The Facilities position requires that all technicians own and maintain a dependable and reliable vehicle as a condition of employment. Additionally, technicians are periodically required to use their personal vehicles as part of their normal duties.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OSHA risk level/work environmental hazards: This position has been categorized as OSHA Level Three.  See Exposure Control Plan for details.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 20 pounds. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand and walk.

 

*Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace an an Equal Opportunity Employer.

**PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com