Peak Vista Community Health Centers is a non-profit healthcare organization whose mission is to provide exceptional healthcare to people facing access barriers. We provide primary care services (medical, dental and behavioral healthcare) through 28 outpatient health centers in El Paso, Teller, Lincoln, Adams, Elbert, and Kit Carson counties. We deliver care with our strong “Hospitality” culture. Our organization has over 800 employees and serves 82,000 patients in the Pikes Peak & East Central Plains region. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).

Job Summary (Essential Functions)

Responsible for intake and processing of Medicaid/CHP+ and Medicare Savings Program applications.  Determining eligibility for programs and investigating eligibility ni Colorado Benefit Management System (CBMS).  Data Entry into CBMS.  Receiving telephone calls, transferring calls to appropriate departments and other client service duties.  Supports many internal departments by providing quality customer service.  Ability to relocate to other sites if appointed.  Follow all process implemented at the MA site to include determine elgibility, collect required documentation, meet reporting requirements and assist community partners as needed.  Ability to work offsite, if requiried.  Performs other duties as assigned.  Reliable transportation and ability to work overtime is required.

Supervision Received: MA Site Manager
Supervision Exercised: N/A

Qualifications

Education: High School diploma or equivalent required.

Work Experience: Customer Service, CBMS experience as well as working knowledge of Medicaid and CHP+ a plus.

Cognitive Skills (Language, Math, Reasoning Ability): Verbal communication, basic math and the ability to defuse tense situations required.

Computer Skills: Basic computer knowledge required.

Other Skills: Ability to work both as a team and also independently required.

Certificates & Licenses: N/A

Physical Demands

Frequent standing and walking, occasional long periods of sitting, moderate bending, moderate energy requirements, and frequent fine motor skills. Looking at computer screen continuously for long periods of time, hearing within normal range. Must be able to lift 20 pounds.

*Successful candidates must pass pre-employment screening, including a criminal background check