Peak Vista Community Health Centers is a non-profit healthcare organization whose mission is to provide exceptional healthcare to people facing access barriers.  We provide primary care services (medical, dental and behavioral healthcare) through 26 outpatient health centers in El Paso, Teller, Lincoln, Adams, Arapahoe, Elbert and Kit Carson counties.  We deliver care with our strong “Hospitality” culture.  Our organization has over 800 employees and serves over 90,000 patients in the Pikes Peak and East Central Plains region.  Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).

Job-Specific Details

Locations:   Womens Health Center   225 S. Union, Colorado Springs, CO.

Job Summary (Essential Functions)
The Medical Assistant provides direct support for patient care providers in the performance of routine and acute clinical functions pertinent to efficient, ambulatory patient care. Performs preliminary patient care, including vital signs, interviewing and documentation of the chief complaint. Collects lab specimens documents and routes to the lab with appropriate forms completed. Sterilizes and cleans instruments/equipment per agency protocols. Familiar with routine lab tests and procedures, able to recognize abnormal results and take appropriate action. Schedules appointments, and performs the necessary intake functions for arriving patients, assists in questions, and other patient service duties. Performs other duties as assigned.

The Resource Navigator’s primary role is to assist identified patients with identifying barriers to effective care, assisting the patient in identifying and working with community resources and is key in obtaining medically appropriate services through referral processing inside and outside of the Peak Vista Community Health Centers.  The Resource Navigator provides one-on-one guidance and support through the healthcare continuum.   Resource Navigator will utilize all referral processes applicable to the payor source, including pre-certifications and prior authorizations.  Resource Navigators collaborate with clinical staff, emergency diversion team, centralized care managers, health education and community providers to ensure smooth transition to the most suitable level of care.  Resource Navigators promote patient education and self-care management in order to reduce hospital readmission rates; through interdisciplinary collaboration with the care coordination team to achieve measurable patient outcomes.  In addition to promoting and coordinating healthcare services, with cost effective solutions, the Resource Navigator contributes to the implementation of the member’s care plan.


Qualifications

Education: Graduated from a Medical Assistant Program. Registered/Certified Medical Assistant required. Certified EMT acceptable. Military applicant acceptable with equivalent training. Associated degree preferred.

Work Experience: Externship completed. Previous ambulatory care experience preferred. Minimum 2 year experience in a healthcare or social service setting is required.
 
Cognitive Skills (Language, Math, Reasoning Ability): High language, math, reasoning and critical thinking abilities and critical problem solving skills, excellent verbal and written skills required

Computer Skills: Basic computer knowledge required, keyboarding skills.

Other Skills: Ability to flourish independently and in a team management system. Sensitivity to low income, ethnic minority community. Excellent organizational, listening, tracking and documentation skills required. Excellent attendance required. Bilingual (Spanish) desired

Certificates & Licenses: MA certificate/registered and current CPR (BCLS) certification required. Valid Colorado driver’s license and a dependable and reliable vehicle.


Physical Demands

Frequent standing and walking, occasional long periods of sitting, moderate bending, moderate energy requirements, and frequent fine motor skills. Looking at computer screen continuously for long periods of time, hearing within normal range. Must be able to lift 20 pounds.  

*Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is an Equal Opportunity Employer.