Peak Vista Community Health Centers is a non-profit healthcare organization whose mission is to provide exceptional healthcare to people facing access barriers.  We provide primary care services (medical, dental and behavioral healthcare) through 26 outpatient health centers in El Paso, Teller, Lincoln, Adams, Arapahoe, Elbert, and Kit Carson counties.  We deliver care with our strong “Hospitality” culture.  Our organization has over 800 employees and serves 90,000 patients in the Pikes Peak & East Central Plains region.  Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).

Job Summary (Essential Functions)

The Training Specialist will report to the Director of Clinical Training. The Training Specialist is responsible for supporting the Clinical Operations Training Team with regards to the delivery of clinical training materials, for new and existing employees. In addition, they will be responsible for supporting new and ongoing training projects, the development and testing of training materials, aiding in the development of processes and procedures in order to optimize usage of electronic health records (EHR) and/or patient management computer programs. The Training Specialist will also work in conjunction with departments throughout the organization to ensure all staff are optimally trained on the electronic health record and/or patient management computer systems to include ongoing training, audits and verifying quality assurance standards are being met. The Training Specialist will also provide support for Clinical Training initiatives, such as the Medical Assistant training program, as directed.


Qualifications
Education: High School Diploma or equivalent required. Additional higher education preferred. Graduate of an accredited Medical Assistant Program or EMT program preferred.

Work Experience: Previous professional healthcare or social service experience preferred. Training experience preferred.

Cognitive Skills (Language, Math, Reasoning Ability): Ability to read, analyze, and interpret general business documents, business agreements, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to work with mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret and implement a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills: Due to the administrative, coordination and clerical functions associated with this job, a thorough understanding of word processing, spreadsheet manipulation and processing and exceptional customer service are required.
  
Other Skills:  Ability to flourish independently and in a team management system. Sensitivity to low income, ethnic and other minority communities. Excellent organizational, listening, de-escalation, tracking and documentation skills required.

Certificates & Licenses: Graduate of an accredited Medical Assistant Program or EMT program preferred. A valid Driver’s License in good standing.


Physical Demands

Frequent standing and walking, occasional long periods of sitting, moderate bending, moderate energy requirements, and frequent fine motor skills. Looking at computer screen continuously for long periods of time, hearing within normal range. Must be able to lift 20 pounds. 


*Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace an an Equal Opportunity Employer.