Peak Vista Community Health Centers is a non-profit healthcare organization whose mission is to provide exceptional healthcare to people facing access barriers.  We provide primary care services (medical, dental and behavioral healthcare) through 21 outpatient health centers in El Paso, Teller, Elbert, Lincoln, Adams and Kit Carson counties.  We deliver care with our strong “Hospitality” culture.  Our organization has over 600 employees and serves over 10% of the residents in the Pikes Peak region.  Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).

Job Duties (Essential Functions)

Language: Spanish bilingual is required.

Job Summary

Works under the direction and guidance of the Health Education Manager to assist the Health Education Department.  Drops templates for scheduling.  Performs administrative tasks such as assembling education packets, replenishing and organizing supplies/materials.  Greets patients, schedules appointments and classes.  Makes appointment reminder calls. Assists in distribution and collection of patient surveys, set-up and take-down of class materials. Assists the health education staff by translating for the Spanish speaking clients. Attends the weekly Care Coordination meeting, assists in preparation of the agenda, takes minutes, distributes and collects sign in sheets. Will be responsible for the Health Education process/procedure for department Performance Improvement activities. Performs other duties as assigned.

Supervision Received: Health Education Manager
Supervision Exercised: N/A


Qualifications 

Education: Minimum 1 year of college
 
Work Experience: Minimum of 1 year experience in a customer service setting. Medical experience preferred.
 
Cognitive Skills (Language, Math, Reasoning Ability): Good verbal communication skills, critical thinking skills
 
Computer Skills: Basic computer skills required, keyboarding skills
 
Other Skills: Must be able to manage more than one project at a time, ability to work with a diverse population. Bi-lingual (Spanish) required.
 
Certificates & Licenses: None


Physical Demands

Frequent standing and walking, occasional long periods of sitting, moderate bending, moderate energy requirements, and frequent fine motor skills.  Looking at computer screen continuously for long periods of time, hearing within normal range. Must be able to lift 20 pounds.

*Successful candidates must pass pre-employment screening, including a criminal background check