Peak Vista Community Health Centers is a non-profit healthcare organization whose mission is to provide exceptional healthcare to people facing access barriers.  We provide primary care services (medical, dental and behavioral healthcare) through 28 outpatient health centers in El Paso, Teller, Lincoln, Adams, Elbert, and Kit Carson counties.  We deliver care with our strong “Hospitality” culture.  Our organization has over 800 employees and serves 82,000 patients in the Pikes Peak & East Central Plains region.  Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).

Job Summary (Essential Functions)

The primary role of the Patient Accounts Supervisor – Dental is to facilitate the effective process of dental billing, to include charge posting and billing.

• Monitors status of Dental Accounts Receivable and works with assigned staff to complete duties as assigned
• Makes recommendations for process improvement in the area of dental billing
• Responsible for many aspects of the accounts receivable, customer service and departmental supervision.
• Provides guidance to staff in understanding the billing details and requirements for all third party payers and miscellaneous programs.
• Processing data in the EPM according to appropriate guidelines to ensure that PVCHC accounts receivable is correct.
• Third party billing via electronic, Web portal or hardcopy UB04, 1500 and ADA formats.
• Posting payments and adjustments with appropriate codes.
• Coordination of member benefits.
• Adjusting member accounts based on updated information.
• Responsible for patient accounts department training, coordinating, scheduling needed coverage, CPT and ICD-10 research and authorizing payments to outside agencies.
• Responsible for attendance tracking, training, process improvement and quality assurance in conjunction with the Manager to ensure compliance.

Performs other duties as assigned.
 

Qualifications

Education/Experience:
 
High School Diploma or GED required
Work Experience: 2 years in healthcare environment and customer service required.
 
Language Ability:
Must have superior communication and customer service skills
 
Math Ability:
Payment balancing experience desired. ICD-10 and CPT-4 coding desired.
 
Reasoning Ability:
Ability to handle multiple tasks simultaneously in a timely manner, ability to communicate
in person, by phone and in writing in a clear, concise and professional manner, ability to reason and prioritize responsibilities effectively and ability to resolve problems with minimal assistance.
 
Computer Skills:
Data entry skills required, expedient and accurate use of 10 key and basic computer
skills required.


Physical Demands

The employee must occasionally lift and/or move up to 50 pounds. While performing the duties of this Job, the employee is regularly required to sit. The employee is occasionally required to stand and walk.



*Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace an an Equal Opportunity Employer.