Current Openings >> Transitional Care Navigator
Transitional Care Navigator
Summary
Title:Transitional Care Navigator
ID:4363
Department Location:N/A
Category:Administrative / Clerical / Skill Trades
Description

Peak Vista Community Health Centers is a non-profit healthcare organization whose mission is to provide exceptional healthcare to people facing access barriers.  We provide primary care services (medical, dental and behavioral healthcare) through 28 outpatient health centers in El Paso, Teller, Lincoln, Adams, Elbert, and Kit Carson counties.  We deliver care with our strong “Hospitality” culture.  Our organization has over 82,000 employees and serves 82,000 patients in the Pikes Peak & East Central Plains region.  Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).

Job Summary (Essential Functions)

Flexible hours is required from 8a-11p to include Saturday and Sunday

This Transitional Care Navigator’s position is housed within hospitals and urgent care centers and is primarily responsible to meet with Medicaid and CHP+ patients in the Emergency Department to connect them with and/or link them back to their identified Primary Care Provider.  The goal of this position is to promote awareness of the value of patients having an identified Primary Care Provider and/or Patient Centered Medical Home and thus linking patients to primary care for their follow-up and on-going health care needs. This Transitional Care Navigator is responsible for many aspects of patient needs and customer service such as providing patient education and outreach on the continum of Health Care services offered throughout the community; foster and build relationships with many collaborative partners to include, but not limited to: DHS, EPCDHE, CHP, private medical practices, local hospitals, urgent care and schools to ensure continuity of care to serve as a liaison and link between health and social services to facilitate access to primary healthcare services. They act as a liaison between the patients, providers, programs and resources; screen patients for eligibility for CICP, CHP+ and Medicaid and verify private insurance. Once patients have identified their Primary Care Provider, this Transitional Care Navigator ensures the patients are appropriately attributed; assists in making appointments for patients; provide appropriate referrals into the continuum of services; and perform data entry into the designated Electronic Health Record (EHR).


Qualifications

Education: High School Diploma or equivalent required.

Work Experience: 1 year of customer service experience is required. Registered Medical Assistant (RMA) certification or 2 year of medical experience and/or community outreach experience is preferred. Experience in a hospital setting is preferred.

Cognitive Skills (Language, Math, Reasoning Ability): Excellent oral and written communication skills, ability to understand complex issues, basic math skills required.

Computer Skills: Proficiency with Microsoft Office, Email and Internet required. Experience with databases and keyboarding skills preferred.

Other Skills: Conflict resolution, attention to detail, knowledge of community resources, confidence, and creativity required. Ability to work both as a team and independently, bi-lingual preferred, healthcare knowledge (e.g. payor sources, etc.) preferred.

Certificates & Licenses: Valid Colorado Driver’s License and up to date proof of insurance required.


Physical Demands

Frequent standing and walking, occasional long periods of sitting, moderate bending, moderate energy requirements, and frequent fine motor skills. Looking at computer monitors over an extended period; hearing within normal range; and must be able to lift 20 pounds.


*Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace an an Equal Opportunity Employer.

This opening is closed and is no longer accepting applications
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