Taking Health Care to New Heights

Peak Vista Community Health Centers provides exceptional healthcare to people facing access barriers.

We are a private nonprofit dedicated to premier medical, dental and behavioral health services for people of all ages. We provide primary care services to residents of the Pikes Peak Region through 19 outpatient health centers and are accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).

Job Summary (Essential Functions)
Provides oversight and management of Peak Vista’s quality assurance program.  Will work in conjunction with departments within Peak Vista to ensure all health personnel are optimally trained on Peak Vista’s computer systems, to include ongoing training, audits and verify quality assurance standards are being met.  Maintains effective communication with IT, Business Intelligence Team, and other departments as necessary to assure identification of problems and provide problem resolution in support of effective use of computer systems and training within those systems for all health personnel. 

• Develops processes and procedures to optimize usage of all computer programs for clinical staff.
• Implements quality assurance standards in conjunction with health care personnel to ensure quality care to patients. 
• Reviews Peak Vista quality assurance standards, policies and procedures to evaluate effectiveness of the quality of care measures. 
• Reviews patient records for compliance with organizational quality of care measures.  Identifies potential new quality of care measures and creates proposal for inclusion in Peak Vista’s quality of care program. 
• Manages process on implementation of new content cross-departmentally. 
• Provides narrative reports, and statistical data, regarding the findings of patient record reviews for decision making by organizational leadership.
• Assures the most economical utilization of time, materials and resources to provide training to health personnel for optimal efficiency.
• Ensures training plans and training materials are developed appropriately. 
• Standardization of clinical process, via training and training documentation, with follow-up reporting and corrective actions to leadership. 
• Leads a content management team. 
• Oversees and participates in the orientation, training and continuing computer education of all health related personnel. 

Performs other duties as assigned. 

Qualifications
The ability to communicate effectively using the written word and adapt messages to different audiences.
Experience using Microsoft Office Products, including but not limited to Access and Excel.
Experience in documentation of patient care in an electronic setting.
Registered Nurse with 2 years clinical experience.
Billing/Coding experience. 





*Successful candidates will need to complete pre-employment screening; which includes, but is not limited to a Criminal Background check.